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Dec122016
Working from Home for Call Center

The Movement Towards “Working from Home” and the Remote Workforce

The Movement Towards “Working from Home” and the Remote Workforce These days most companies are trying to keep an eye…

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GeneralBy Symon EdmondsDecember 12, 2016
Apr282016
Personalizing Their Customer Experience

To Survive and Compete Organizations Must Focus on Personalizing Their Customer Experience

Originally published April 28, 2016 To Survive and Compete Organizations Must Focus on Personalizing Their Customer Experience In today’s technological…

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GeneralBy Symon EdmondsApril 28, 2016
Apr282016
Cares About the Other End

Who Cares About the Other End?

So, what is this Nectar Desk thing about? Originally published April 28, 2016 Who Cares About the Other End? What…

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GeneralBy Symon EdmondsApril 28, 2016
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